FBI issues warning to E-ZPass users in New Jersey, Pennsylvania

Heads-up if you use E-ZPass in New Jersey, Pennsylvania, or beyond: don't fall for this scam.

Officials say a text messaging scam is going after customers of tolling agencies across the country that persuades them to enter personal and/or financial information on a fake website.

According to a press release from the South Jersey Transportation Authority, which operates the Atlantic City Expressway,

Customers receiving text messages claiming to be sent by 'E-ZPass Toll Services' that directs them to click a link to pay an outstanding toll balance to avoid a late fee should be aware that this message is fraudulent. The toll account information provided in these texts is neither valid nor accurate.

Experts say if you get a suspicious text message, do not click on the link to even look at the website.

FBI Issues Alert to E-ZPass Users

Recently, the FBI issued a public service announcement warning the public about a wave of fraudulent text messages attempting to scam toll road users. So far, they have received over 2,000 complaints from at least three states.

What To Do

If you receive a text message claiming to be from E-ZPass, do not click on the link. Instead, delete that message immediately. If you have questions about your account, call E-ZPass customer service or visit their website directly.

If you clicked on a link contained in a text message, officials advise you to immediately contact you financial institution and notify E-ZPass of any erroneous information posted to their accounts.

You may also report the fake text message to the FBI.

SJTA Executive Director Stephen F. Dougherty said in a press release,

We encourage all E-ZPass customers to remain vigilant during this attempted criminal operation and encourage them to report anything suspicious to the Internet Crime Complaint Center. The saying ‘It’s better to be safe than sorry’ holds very true in this case.